Finding, Recruiting and Retaining the Right Talent


In this webinar you will learn:

  • How the insurance industry can compete to recruit new people into the industry
  • Which, if any, insurance industry experience and skills technology companies and insurtechs should prioritize when recruiting
  • The difference in culture between an insurtech or technology company and an insurance company and how to blend them

Change has come to the insurance industry driven by new technology and the potential for new products and new business models. Insurance carriers are adapting to the changes by forming cross functional teams and forging alliances with insurtechs and technology companies. Insurtechs and established companies in other industries are also competing to disrupt the industry. All of this change requires an assessment of who are the best people to recruit to realize the promise of a changing industry. What skills do companies need? How can companies be a preferred choice for talent in a changing and diverse workforce?


Margaret Resce Milking

Margaret Resce Milkint

Global Insurance Practice Leader, Diversified Search Group

Board Practice Member

Margaret is a talent strategist, DEI champion and an evangelist for talent innovation, transformation and excellence.

Margaret’s 35-year executive search career has focused on insurance and healthcare in the C-suite (notably CEO, COO, CFO, Chief Actuary, CIO, CRO, Chief Medical Officers/Physician Executives) and in the boardroom on Director searches. She offers depth in the property and casualty, life, health, and reinsurance sectors, including insurtech. She has successfully conducted searches in disciplines such as actuarial, analytics, underwriting, claims, operations, risk, finance, investment, legal, technology, sales/distribution and marketing.

Margaret is Board Chair and Trustee for The Actuarial Foundation. She is a Board Member for the Museum of Broadcast Communications and for the Executive Sisterhood, an organization promoting female leadership in businesses. Margaret is also a member of the advisory council of UpspiralLeadership™, a custom leadership and organizational development firm. Additionally, she serves as an Advisory Council Member for the Women’s Business Collaborative and holds membership in the Chicago Finance Exchange (CFE) and the National Association of Corporate Directors (NACD).

Margaret is a champion for diversity, equity and inclusion (DEI) in the insurance industry and has been action-focused in her efforts. She served as the North America Co-Champion for Dive In, the global festival for DEI in insurance, growing the reach of the event since 2015. She co-founded the Women’s Insurance Networking Group, a platform for networking and career development among female and enlightened male insurance professionals. Margaret is the current U.S. Chair of ISC Group, a global business community for women operating in or involved with insurance. She chairs the Women in Insurance Initiative of Million Women Mentors/STEMconnector and is the recipient of their Champion of Industry Award. Margaret was honored to receive a 2020 President’s Award from the Society of Actuaries in recognition of her service to the actuarial community and for her advancement of DEI.

Margaret is an active pro-bono industry speaker, moderator, storyteller, mentor, podcast guest and thought leader on recruiting trends and career forecasting. She shares her insights and advice with industry publications, non-profit groups and universities as a guest lecturer and workshop facilitator.

Margaret received her bachelor’s degree in English with concentrations in French and marketing from the University of Illinois at Urbana-Champaign. Prior to her career in executive search, she was employed by Allstate Insurance Company of Northbrook, Illinois, where she first developed her passion for the insurance industry. Margaret is a native of the Windy City, a die-hard Cubs fan and proud of her Latinx roots.

Tammarrian Rogers

Tammarrian Rogers

Engineering Director, Inclusion at Snap

Tammarrian Rogers (she/her/hers) brings nearly 30 years of engineering leadership experience at Microsoft, Apple, and General Motors. She is currently Engineering Director, Inclusion at Snap, Inc. located in Santa Monica, CA. Tammarrian is one of few in the technology sector leading equity and inclusion efforts from within the core business division of engineering. This breaks the established norm where DEI often sits within the HR/People team where focus is broad and company-wide.

In her previous role with Snap, Inc as Director of Engineering, she led several engineering teams including Localization, Quality and Release Engineering, and Information Technology (IT) advocating for Snap’s global customers, advertisers and supporting employee productivity. Her tenure includes significant development to SnapChat and peripheral confidential apps. Tammarrian was drawn to Snap for the collaborative nature of the tool and remains driven by her curiosity on how technology can help make lives better for its users.

Prior to joining Snap, Tammarrian enjoyed her 23-year career at Microsoft leading teams in the Office, Online Services, and Windows Divisions. She was a lead on the teams delivering: the first version of the Office Suite, easing the process of globalizing; customizing and experimenting with the MSN Homepage experience; and releasing, the then next generation of Windows, Windows 8. Currently she serves as an Engineering Advisor for NordVPN and provides DEI counsel to individuals, nonprofits and businesses. She mentors, serves on Northwest Tech Equity Initiative (NWTEI) Board, is a co-founder of Black Women in STEM 2.0 and was named one of Forbes’ 2018 Top 50 Women in Tech. Tammarrian savors opportunities to present on technology, DEI and her personal/professional journey: ModelExpand; National Society of Black Engineers Portland Professionals Chapter (NSBE PRO - PDX); Girls Talk London; and Grace Hoppers, to name a few.

Hiking, meditation and time with family, friends and her blue standard poodle, Nia, are a big cornerstone to her self-care. Inspiring black and brown people to thrive feeds her heart.

Michelle Zell

Michelle Zell

Director of Human Resources, Robert Bosch

Michelle Zell is a Human Resources Director with 30 years of experience optimizing the workforce of global companies. Michelle specializes in creating tailored and practical strategies to address complex issues in staffing, leadership development, and compensation.

Michelle is currently a Director of Human Resources at Robert Bosch, LLC and the HRBP for BoschCorporate Research North America. She sits on the National Women@Bosch Board, is the site ambassador for Bosch Community Services, and spearheaded a site culture project that resulted in a Bosch Regional Award in 2020.

Michelle earned her degree at the University of San Francisco and has held a Professional in Human Resources (PHR) certification.

Ned Desmond

Ned Desmond (Panel Moderator)

Senior Operating Partner, SOSV

Ned Desmond is a senior operating partner at SOSV, a venture firm. He ran TechCunch, a startup media business, for eight years before joining SOSV this year. Desmond first came to Silicon Valley in 1996, when he joined the search engine startup Infoseek. Prior to that he was a Time magazine foreign correspondent in Asia for eight years. Desmond graduated from Amherst College.

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